Loyalty programs ensure customer bonding with the services which helps the company or retailer to keep customers for the long term. Such programs also help a business in increasing the engagement time of their audience in their business model. It is a great strategy and is being adopted by various companies.
Astral is one of those brands that has taken on this initiative to map out a loyalty program of its own. Astral pipes are the iconic brand of CPVC pipes and fittings manufacturing. This 25-Year-old company, founded in 1996 in Ahmedabad, India, offers a wide range of plumbing and drainage system products. Both, residential and industrial customers are served by Astral in India.
So what exactly the Astral loyalty program consists of?
Numerous incentives and exciting rewards are offered in the Astral loyalty program. It includes hefty discounts, points that can be redeemed as cash incentives, and reward points that might help in saving some extra bucks on the next purchase with astral.
Benefits of loyalty programs
It helps the company in finding new/potential clients. To get ahead of the competitors, an effective loyalty program helps in retaining the customers while always discovering new target audiences as well. In some way, it also helps in reducing the expenses of the company up to some extent by aiding the advertisement time and cost. As a matter of fact, a brand needs marketing, for which, sales staff need to reach out to the potential consumer.
Another advantage for businesses coming up with a loyalty program is that they get to make the customers sign up for the benefits which helps the company get a mailing list of people. This aids in sales and promotions of products & services. Faith of the customers is enhanced in the company, keeping a track of the consumer habits also gets quite easier in this way.
How to enroll yourself in the Astral loyalty Program?
Thanks to the digital era where everything is easier than before as you can complete multiple tasks with just a few clicks. Registering for the loyalty program offered by Astral is similarly undemanding.
The first and most basic step is to sign in and complete the user KYC for the company requirements. The second step involves the scanning of the QR code of the Astral product. Different purchases from the company offer you different rewards as per your eligibility. On successful completion of KYC, the users will receive points on every purchase which can be redeemed as cash payments later or it can get the buyer an extra discount on selected products on the next purchase. In addition to this, Astral offers full-time customer support where users can get their queries solved at any given time. One can reach out to them through various methods including mailing and direct on-call support to customer care services.
All of the above-mentioned procedure is made very simple and user-friendly. Anyone can go through each step and successfully reap the benefits provided by Astral.
Therefore, it must be concluded that loyalty programs are beneficial & important to both parties (the company & the customer). It plays a vital role in keeping a business ahead of its competition and provides an extra edge in the industry in this modern era. On the other hand, consumers have to build up faith in their favorite brands to receive attractive deals and utmost services.
Frequently asked questions
- How to redeem astral loyalty points in Paytm cash?
Loyalty points can be redeemed as Paytm cash, merchandise voucher, and even mobile recharges. Users need to log in to their account, go to the rewards section, and once there are enough reward points collected in the account, select the preferred credit option for the points. It is a trouble-free process and easy to understand.
- What is loyalty point redemption? How does it benefit the user?
Loyalty point redemption is the process by which one can credit the reward points collected through multiple purchases and consistent activities by the user account. The user has the liberty to choose his/her preferred method to credit the points. Only a specific number of points makes the customer eligible for selected rewards.
- What are the things involved in loyalty programs?
Loyalty programs are designed to build customer-specific relationships and provide them with individual attention which, in turn, provides the company with happy and loyal customers. Every time a purchase is made, rewards are awarded to the customer. In addition to this, multiple rewards are offered for a variety of customer actions. Awards can be credited in multiple ways, and they are designed in such a way that it revolves around individual user values.
- Do loyalty points expire?
In most cases, as long as your account is standing good, reward points never expire.
- Is it important to earn reward points?
It is not necessary to stick to a company, but it is extremely beneficial for the user experience as in this way, the company can offer you great deals according to the spending history and habits of the consumer. Their cloud stores data of your preferences and modify the services extended to you accordingly.
